If you have ever called Straight Talk 800 number or chatted with them on the website, there is one question they have great difficulty answering. That question is “What is support like?” they simply can’t answer this question. Is this because there is a lake of support? anyway here it goes:
**************************************************
Jessica: Hello! I’m a Straight Talk Mobile Specialist. Are there any questions I can help you with?
You: I am looking at getting this phone
Jessica: A Chat Specialist will be with you soon.
Jessica: We appreciate your patience. A Chat Specialist will be assigned to you soon.
Jessica: We appreciate your patience. A Chat Specialist will be assigned to you soon.
Jessica: We appreciate your patience. A Chat Specialist will be assigned to you soon.
Jessica: Thank you for visiting Straight Talk today! I would be happy to provide you information on the different phone we have, and help you pick the right one.
Jessica: Before we continue, let's move this chat so that we will not lose each other through our conversation. Please click 'Move My Chat' to move it now.
You: done
Jessica: Thank you for moving the chat.
Jessica: May I ask you a few questions to better assist you today?
You: yes you can ask me a question jessica
Jessica: Do you currently have service with Straight Talk?
You: no
Jessica: Thank you for considering Straight Talk! May I know the zip code where you manage to locate the phone?
You: 90210
You: i love you
Jessica: Are there any particular features that you would like your phone to have?
You: camera
Jessica: Do you talk, text, email, and use a lot of data with your phone?
You: yes
Jessica: Is there a specific phone you had in mind?
You: iphone
Jessica: May I ask if there is a specific price range that you would like to stay within?
You: $300.00 to $800.00
Jessica: Do you have a particular plan in mind already?
You: no
Jessica: Are you planning to transfer a phone number to our service?
You: maybe
Jessica: Based on what you told me about how you use your mobile device, I recommend iPhone 6 Plus 16GB the phone will cost $750 and you can use the unlimited $45 plan.
Jessica: The phone have great specs and offers a 4G LTE speed on your area. We currently have free overnight shipping, how does that sound?
You: great!
You: thank you so much Jessica
Jessica: Do you have any questions about our product before we proceed?
You: what is the support like?
Jessica: Just to clarify what do you mean by support?
You: support...
Jessica: What questions can I answer for you about our products?
You: I want to know what support is like?
Jessica: It like guiding a person.
You: excuse me?
Jessica: I'm going to end this session in order to assist other customers. Should you have further questions/comments, our Customer Care can be reached by calling 1-877-430-2355.
***********************************
Hmmm interesting right, or am I just an ass?